This Privacy Policy describes how UBM Inc ("Company," "we," "us," or "our") collects, uses, and shares information about you when you visit our website or contact us regarding our home medical equipment and supplies. By using our website or contacting us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with us:
- Personal Identification Information: Name, email address, phone number, and mailing address when you voluntarily submit them through our contact form or inquiries.
- Communication Data: Records of correspondence including emails, phone calls, and messages you send us.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, IP address, and referring URL. This data is collected automatically through standard web analytics tools.
- Device Information: Information about the device and browser you use to access our website, including operating system and screen resolution.
We do not collect sensitive health or medical information through this website. Our site is informational only and does not process medical records or insurance data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, questions, or requests about our products and services.
- To provide customer support and follow up on your needs.
- To improve our website content and user experience based on usage patterns.
- To send you relevant information about our products or services if you have requested it.
- To comply with applicable legal obligations and protect our legal rights.
- To prevent fraud and ensure the security of our website and business operations.
We will not use your personal information for any purpose other than those described above without first obtaining your consent, except where required by law.
3. How We Share Your Information
UBM Inc does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating our website or conducting our business (such as web hosting providers or analytics services), subject to confidentiality obligations.
- Legal Requirements: When required by law, court order, or governmental authority to disclose information.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Protection of Rights: When we believe disclosure is necessary to protect the rights, property, or safety of UBM Inc, our customers, or others.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. We may use:
- Essential Cookies: Necessary for the website to function properly.
- Analytics Cookies: To understand how visitors use our website and improve its functionality.
- Preference Cookies: To remember your settings and preferences.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encrypted data transmission (HTTPS), and access controls.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You share information with us at your own risk.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and inquiry records are typically retained for up to three (3) years unless a longer retention period is required by law.
7. Third-Party Links
Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit through links on our website.
8. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us immediately and we will take steps to delete such information.
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to request correction of inaccurate or incomplete information.
- Deletion: The right to request deletion of your personal information, subject to certain legal exceptions.
- Opt-Out: The right to opt out of any marketing communications from us.
- Data Portability: The right to receive your information in a structured, commonly used format.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes by updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: UBM Inc
- Phone / TFN: (224) 285-7581
- Website: Contact Form
We are committed to addressing your privacy concerns promptly and transparently.